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What is Customer Service Week? +8 virtual ways to celebrate it

Zendesk

Customer engagement has reached record highs all while service representatives have been adjusting to longer hours, new technologies, and remote work. Do your support teams have open channels of communication with leadership to share feedback? Does your business support flexible and remote work?

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What is Customer Service Week? +8 virtual ways to celebrate it

Zendesk

Customer engagement has reached record highs all while service representatives have been adjusting to longer hours, new technologies, and remote work. Do your support teams have open channels of communication with leadership to share feedback? Does your business support flexible and remote work?

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5 Challenges of Virtual Facilitation & How You Can Solve Them

CMOE

Investing in your human capital is more crucial than ever as organizations continue to transition or adopt hybrid or remote work environments. Solution: Focus on the Facilitator Mindset Leadership consultant Dr. Flo Falayi encourages leaders to lean on what they call “The Facilitator Mindset.”

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Company Culture: 4 Ways to Improve the Employee Experience

CMOE

Flexible work schedules and cloud-based platforms let workers handle personal matters at different points during the day, working as early or as late as they need. Offer Remote Working Options. A related option for boosting company culture is to allow remote work. All posts are peer-reviewed by CMOE.

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Company Culture Doesn’t Come from a Monitor: How to Create a Connected Workforce in an Increasingly Virtual World

Planview

How important are in-person connections in an increasingly remote work environment? Planview is on a mission to “Build the Future of Connected Work,” – so I spend a lot of time thinking about the human aspects of connection. The takeaways of remote work vary widely from person to person.