Arpedio

DECEMBER 19, 2023

Exploring B2B Sales Strategies and Approaches Developing and implementing effective B2B sales strategies and approaches is fundamental in driving business growth and gaining a competitive edge over rivals. They also collaborate with other teams, such as marketing and customer service, to provide seamless customer experiences.

B2B 52

B2B Interpersonal Skills Value Proposition Negotiation 52

Arpedio

FEBRUARY 14, 2024

Account management focuses on maintaining and nurturing relationships with existing customers, whereas sales is about acquiring new customers and converting leads into paying clients. While both are essential for business growth and success, they require different skill sets and approaches.

Account Management 52

Account Management Management Sales Client Relationships 52

SmartKarrot

DECEMBER 12, 2023

Unraveling the Customer Success Maze The discussion seamlessly transitions into the organizational dynamics of Customer Success. Bhumika sheds light on the common amalgamation of Customer Support with Customer Success, often resulting in a unified Customer Experience function.

Customer Success 10

Customer Success Leadership Interpersonal Skills Healthcare 10

SmartKarrot

JANUARY 5, 2022

A community builder par excellence, Sue is passionate about helping individuals and businesses to evolve customer success into helping customers progress. ??Thanks Nils Vinje is an admired Customer Success Executive, Author, Speaker, and Consultant. She’s the Founder and CEO of Customer Bliss. Nils Vinje.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23