SmartKarrot

MAY 18, 2022

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom (Hybrid) Organization: GfK As a Customer Success Manager, you will drive client engagement across the broad range of GfK solutions increasing customer satisfaction & retention. Identify and mitigate risk in customer accounts.

Customer Success 19

Customer Success Customer Life Cycle Account Planning Client Relationships 19

SmartKarrot

MARCH 22, 2022

Influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores. Manage and track Customer Success activities for your portfolio of clients. Drive new business growth through greater advocacy. Drive Customer engagement, customer renewals, and increase NPS.

Customer Success 19

Customer Success Customer Life Cycle Onboarding Stakeholders 19

SmartKarrot

AUGUST 23, 2022

Net Promoter Score is a metric of business growth. When the NPS of the company is high or non-negative, then customers are likely to be ambassadors. Accounting for customer life cycle. NPS scores depend on where the customer is based in his customer life cycle. contact-form-7].

Customer Life Cycle 10

Customer Life Cycle B2B Customer Success Customer Experience 10