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Climbing The Ladder: A Guide to Customer Success Leadership

SmartKarrot

In the rapidly evolving landscape of the tech industry, the role of Customer Success (CS) has gained significant prominence. Navigating the Landscape of Customer Success Rohan initiates the conversation by exploring who should consider a career in Customer Success.

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Top 50 Customer Success Influencers 2022

SmartKarrot

Thanks to the untiring zeal of its passionate community, Customer Success has grown to become the phenomenal force that it is today. Here’s our Top 50 Customer Success Influencers list for 2022 celebrating the inspiring visionaries and trailblazers who are helping shape the field and its future evolution. Lincoln Murphy.

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Product Owner vs Product Manager: What Is the Exact Difference? Why Is It Important?

SmartKarrot

These skills are necessary for making sure customer demands and requirements are relayed correctly to dev teams. Interpersonal Skills. A product owner must have the interpersonal skills to build meaningful relationships across teams. Improved interaction will occur when the interpersonal skills are good.