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70+ Experts Reveal the Best Customer Retention Strategies During COVID-19

SmartKarrot

In response to providing customers value during the COVID-19 pandemic, he said, “Personally addressed email newsletters are working exceptionally well to build stronger relationships with your customers.”. Ask your existing customers about their present requirements in this crisis and offer them special deals from your business.

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10 Customer Retention Books CSMs Must Read in 2022

SmartKarrot

It presents the readers with a fresh perspective on customer relations and also throws light on failproof strategies for long-term customer value. This book helps CRMs solve complex customer relations concerns. Gold, the book provides valuable information for a subscription-based business. Conclusion.