SmartKarrot

JANUARY 5, 2022

As a globally-acclaimed Growth Expert, Thought Leader, Coach, Multi-Time Board Director, and Investor, Allison is a leading figure in the Saas industry. Founder of CustomerSuccessMatters and VP of Customer Experience, EMEIA at Cision, Matt is obsessed with the customer success function and the value it brings businesses.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

SmartKarrot

FEBRUARY 16, 2022

Software as a service or SaaS has been growing as a leading software distribution model. The world of SaaS has simplified software creation and distribution making access easier than before. Leveraging the power of cloud technology, SaaS has re-engineered the way we look at modern technology and software. Alex Turnbull.

Co-Creation 10

Co-Creation Investors Computers and Electronics Finance 10

SmartKarrot

JANUARY 15, 2021

Large software companies who want to create a lasting value are measured against the Rule of 40. The rule of 40 is an easy way to understand how to balance profitability and growth. The rule of 40 says that the combined profit margin and growth rate should exceed 40 percent. However, there may be growth. Below 40 %.

Investors 10

Investors Profitability Software Software 10

SmartKarrot

JANUARY 5, 2021

Having scaled up Gainsight from $1M in ARR to a market-leading giant, Allison has chaired several C-suites and advised founders on go-to-market strategies for their businesses. She has also geared up many product-based SaaS companies as an Investor in recent times. Dave Jackson. Jeanne Bliss. Julie Hogan.

Customer Success 21

Customer Success Leadership Customer Experience B2B 21