article thumbnail

3 Guidelines for Managing Disruption

Blue Canyon Partners

Next level technologies, marketplace demands, business consolidations, altered customer behaviors, supply chain interruptions and other disruptors influence many B2B business environments. As an example, for many years regulatory pressures and new technology motivated HVAC suppliers to design and develop next generation smart products.

article thumbnail

3 Guidelines for Managing Disruption

Blue Canyon Partners

Next level technologies, marketplace demands, business consolidations, altered customer behaviors, supply chain interruptions and other disruptors influence many B2B business environments. As an example, for many years regulatory pressures and new technology motivated HVAC suppliers to design and develop next generation smart products.

article thumbnail

Top 50 Women Leaders in Customer Success 2022

SmartKarrot

Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. They then help the clients develop a customer-centric business strategy that increases customer loyalty and retention. Annette Franz. Annette Franz is the Founder and CEO of CX Journey Inc. Kristen Hayer.