SmartKarrot

DECEMBER 4, 2020

Communicate enhancement opportunities & product feedback across engineering, product, sales & marketing. Develop a trusted advisor relationship with customer stakeholders and executive sponsors to drive product adoption and ensure they are leveraging the solution to achieve full business value.

Customer Success 10

Customer Success Client Onboarding Stakeholders Onboarding 10

SmartKarrot

FEBRUARY 2, 2021

Apply here: [link] Role: Customer Success Manager EU and APAC CSS Location: Bathgate, Scotland, United Kingdom Organization: Catalent Pharma Solutions As a Customer Success Manager, you will be accountable for the onboarding experience that every new customer has on site.

Customer Success 8

Customer Success Client Onboarding Customer Experience Onboarding 8

SmartKarrot

JANUARY 10, 2022

Developing a trusted advisor relationship with key stakeholders and executive sponsors. Negotiating and securing renewals for your assigned accounts increasing and maintaining Customer Satisfaction (CSAT) and Net Promoter Scores(NPS). Communicating the product roadmap to customers and ensuring it meets the customer’s needs.

Customer Success 3

Customer Success Client Onboarding Onboarding Stakeholders 3