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The Evolution of CRM: What’s Next?

Miller Heiman Group

The ability to flip through contacts gave salespeople a leg up in organizing their accounts — no more digging through piles of papers or losing napkins with names scribbled down. The physical nature of the Rolodex mirrored the personalized sales attitudes of the era; a handshake or a slap on the back told a client you cared about them.

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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

65% of sales professionals use a CRM and 97% consider sales technology “very important” or “important”, according to LinkedIn State of Sales 2020. However, that leaves one-third of sales professionals not using CRMs. CRMs have been traditionally thought of as tools for sales and customer success teams.

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What is tech sales, and how do you break into it?

Zendesk

Here’s a breakdown of the three kinds of products you might sell as a tech sales rep: Software products. Software solutions can be sold as on-premise programs that are directly installed onto the customer’s computer or as SaaS (software as a service), which runs on the vendor’s servers and operates through an Internet browser.