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10 Customer Retention Books CSMs Must Read in 2022

SmartKarrot

Several books available in the market that helps you understand customer retention. If you are a CRM, then reading these books is particularly important to know the latest tricks in the trade. Here are the top 10 customer retention books for CRMs to read in 2022 –. Like what you are reading? Sign up for our newsletter.

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Industry news: @ZuantApp Quantifies ROI for Event Marketers Worldwide; Kicks Off 2020 with Record Client Growth

SBI

Lead data is fed directly into their Marketing Automation and CRM systems for lead nurturing and sales follow-up back at home base, as part of the overall streamlined process. Zuant is a native iOS App, which can run offline and synchronize with its Zuant Cloud portal when an internet connection is available. About Zuant.