Customer Experience Customer Knowledge Digitalization Insurance 
Zendesk
MAY 25, 2022
It’s a balancing act to promote your products or services while also creating a customer experience that isn’t uncomfortable or overwhelming. Insuring a big purchase is a logical thing for a sales rep to bring up. Businesses looking to digitize often need help installing or understanding their new tech.
Zendesk
FEBRUARY 7, 2022
Customer support is having a moment. In a highly competitive, digital-first world , providing your customers with responsive, relevant support is more important than ever. Some experts—and even Google—have a hard time distinguishing between customer support and customer service. Customer service.
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