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How to identify which of your sales reps would be effective managers

Nutshell

Some of these qualities—like being altruistic or data-driven—are diametrically opposed to the skills a sales rep needs to possess. Myth: Sales reps and managers have the same interpersonal skills. A sales rep needs interpersonal skills to deal with customers, while a manager needs interpersonal skills to manage a team.

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Top 50 Customer Success Influencers 2022

SmartKarrot

A community builder par excellence, Sue is passionate about helping individuals and businesses to evolve customer success into helping customers progress. ??Thanks Nils Vinje is an admired Customer Success Executive, Author, Speaker, and Consultant. She’s the Founder and CEO of Customer Bliss. Nils Vinje. Jeff Breunsbach.