Zendesk

JUNE 30, 2022

Customer success is key to business success, especially for startups that depend on retention for meeting revenue goals. For startups with a well-oiled customer success team, the opportunities for growth are immense. If you’re a startup, you’re probably wondering when—and how—to formalize your customer success team.

Customer Success 97

Customer Success Interpersonal Skills Leadership Investors 97

Arpedio

FEBRUARY 14, 2024

It is essential for account managers to have strong interpersonal skills and the ability to create and maintain trust with clients. They collaborate with sales teams to ensure a smooth transition from acquisition to onboarding, providing valuable insights and feedback.

Account Management 52

Account Management Management Sales Client Relationships 52

SmartKarrot

JANUARY 5, 2022

A community builder par excellence, Sue is passionate about helping individuals and businesses to evolve customer success into helping customers progress. ??Thanks Nils Vinje is an admired Customer Success Executive, Author, Speaker, and Consultant. She’s the Founder and CEO of Customer Bliss. Nils Vinje. Jeff Breunsbach.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

Zendesk

JUNE 15, 2023

Director of customer service resume example Image source A director of customer service oversees department operations, ensuring that customers have a great experience and that the team meets its goals. The resume above notes how the applicant developed the training modules used to onboard new associates.

Retail 52

Retail Leadership Interpersonal Skills Software 52