What is Customer Retention? 8 Best Strategies [+Apps]
Tidio
FEBRUARY 26, 2021
Acquiring a new customer can be up to five times more expensive than retaining an existing one ( Invespcro ) More word of mouth advertising. About 86% of loyal customers will recommend a business to family and friends ( KPMG) Increased profits. Best practices for eCommerce return policies: No urgency. Salesforce.
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