SmartKarrot

DECEMBER 4, 2023

With over 12 years of experience spanning early-stage to high-growth companies, Sana provides a wealth of knowledge on how customer education intertwines with customer success. Defining Customer Education Sana begins by emphasizing the importance of defining customer education.

Customer Success 10

Customer Success Onboarding Facilitation Customer Knowledge 10

SmartKarrot

JULY 5, 2022

Role: Director of Customer Success Location: Boulder, CO, US Organization: Floify As a Director of Customer Success, you will build, develop & maintain C-level and senior-level customer relationships for enterprise-level clients and ensure the renewal of key accounts.

Customer Success 19

Customer Success Retail Negotiation Facilitation 19

Insightly

JANUARY 19, 2022

Integrations add functionality to CRMs and build a reliable source of truth you can count on to make decisions across your entire organization by connecting every single application you use to run your business. Plus, manual processes are more prone to errors, leading to a potential decrease in accuracy and, in turn, customer satisfaction. .

CRM 104

CRM Prioritization Decision-making Onboarding 104