SmartKarrot

JUNE 12, 2023

When necessary, create tickets, NCPs, NCSOs, and CARs in CRM or ERP for customer complaints relating to post-shipment issues. To quickly address customer issues, coordinate and work together with the customer service PM, technical engineering support, and field service teams.

Customer Success 19

Customer Success Co-Creation Customer Life Cycle Stakeholders 19

SmartKarrot

MARCH 22, 2022

Apply here: [link] Role: Customer Success Manager Location: Remote, United States Organization: Feedly As a Customer Success Manager, you will develop and maintain long-term and personal relationships with customers through regular and proactive meetings and interactions.

Customer Success 19

Customer Success Customer Life Cycle Onboarding Stakeholders 19

SmartKarrot

JUNE 24, 2021

Work with Customer Success Manager to fully represent the voice of the customer – identify and convey customer feedback and use cases. Develop and maintain expert-level knowledge on the features and application of Thentia’s software.

Customer Success 10

Customer Success Customer Life Cycle Value Proposition Onboarding 10

SmartKarrot

APRIL 27, 2020

Apply here: [link] Role: Customer Success Manager Location: ?London, London, UK Organization: Akamai Technologies In this role, you will act as the primary contact for key stakeholders. Support the customers and partners proactively to successfully use of Akamai products. Help them in achieving their desired business goals.

Customer Success 10

Customer Success Customer Life Cycle Stakeholders Prioritization 10

SmartKarrot

JULY 20, 2022

This lets you improve the customer lifetime value and overall profit from it. A customer success specialist allows you to increase your customer’s lifetime value. You can learn from customer success managers and even other stakeholders in the customer success process.

Customer Success 10

Customer Success Customer Life Cycle Onboarding B2B 10

SmartKarrot

OCTOBER 6, 2022

The key responsibility of an account manager is to retain customers and work as an intermediary for the organization’s sales team. They are responsible for growing the company’s revenue by empowering its relations with an existing customer. To ensure that the customers are satisfied To improve customer retention.

Account Management 10

Account Management Management Negotiation Stakeholders 10

SmartKarrot

MAY 19, 2020

Represent the voice of the customer to provide inputs to the core product, marketing, and sales teams. Collaborate with the development team to set up or configure the software platform as per customers’ requirements.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Client Relationships 10