SmartKarrot

JUNE 12, 2023

Role: Customer Success Specialist Location: United States (Remote) Organization: SwiftComply As a Customer Success Specialist, you’ll respond to incoming emails, phone calls, and video requests from more than 400 government agencies and their service suppliers in a courteous, timely, and individualised manner.

Customer Success 19

Customer Success Co-Creation Customer Life Cycle Stakeholders 19

SmartKarrot

JUNE 25, 2021

Operationalize the business processes to scale the Customer Success organization for significant growth. Drive continuous improvement programs and processes to meet customer satisfaction, develop new services opportunities. Identify and help build out vital collateral for retention and onboarding.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Leadership 10

SmartKarrot

JULY 20, 2022

SaaS companies need to deliver value to customers, making them stay back with the company. In fact, onboarding is the peak time of churn for customers. What is a Customer Success Specialist? This lets you improve the customer lifetime value and overall profit from it.

Customer Success 10

Customer Success Customer Life Cycle Onboarding B2B 10

SmartKarrot

JANUARY 3, 2022

Apply here: [link] Role: Customer Success Manager Location: Brooklyn, NY, US Organization: Nowsta As a Customer Success Manager, you will become an expert on the Nowsta platform and staff management best practices. Conduct product walkthroughs, workshops, and webinars. Track customer activity to identify churn risk.

Customer Success 3

Customer Success Customer Life Cycle Value Proposition Onboarding 3