SmartKarrot
MARCH 17, 2022
Lead the cadence for collaborating with the customers, including quarterly business reviews and post-search look-backs. Manage the process for customer escalations, ensuring all the proper stakeholders are involved. Monitor customer news to ensure we are on in the know on the latest happenings. Apply here: [link].
SmartKarrot
JUNE 12, 2023
As we scale the client onboarding programme, we will improve, implement, and streamline internal processes. Showcase product features that go above and beyond basic functionality to assist customers in achieving specific business goals and maximising value. Make and update videos and material for the online training centre.
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SmartKarrot
NOVEMBER 2, 2021
Manage and grow the Customer Success team, ensuring that team members demonstrate the ability to deliver customer experiences that align with the company’s core values by auditing success calls and onboarding calls. Perform any escalation calls for at-risk customers.
SmartKarrot
MARCH 22, 2022
Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom (Hybrid) Organization: Reachdesk As a Customer Success Manager, you will own the relationship and ultimate success of a dedicated segment of customers, including initial onboarding, strategy development, campaign execution, customer expansion, and retention.
SmartKarrot
JUNE 24, 2021
Work with internal teams, including sales, product, marketing, and customer experience, to ensure that customer expectations are met and exceeded. Onboard customers to help them achieve success and quickly realize value with Karat’s solution and data. Apply here: [link].
SmartKarrot
JUNE 25, 2021
Operationalize the business processes to scale the Customer Success organization for significant growth. Drive continuous improvement programs and processes to meet customer satisfaction, develop new services opportunities. Identify and help build out vital collateral for retention and onboarding.
SmartKarrot
FEBRUARY 4, 2021
Role: Director of Customer Success Location: Remote, New York, NY, US Organization: Urbint As a Director of Customer Success, you will own the ultimate success of Urbint’s customer base; this includes seamless customer onboarding, project success, retention, and renewal.
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