SmartKarrot

MARCH 17, 2022

Lead the cadence for collaborating with the customers, including quarterly business reviews and post-search look-backs. Manage the process for customer escalations, ensuring all the proper stakeholders are involved. Monitor customer news to ensure we are on in the know on the latest happenings. Apply here: [link].

Customer Success 19

Customer Success Customer Life Cycle Stakeholders Onboarding 19

SmartKarrot

MAY 19, 2020

Represent the voice of the customer to provide inputs to the core product, marketing, and sales teams. The primary focus of this role is to shorten time to value realization, build strong relationships with key stakeholders, and ultimately achieve renewals for the most valued accounts.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Client Relationships 10

SmartKarrot

JULY 1, 2020

Role: Platform Partnership Manager Location: Newyork, US Organization: Stripe Stripe is looking for someone who can manage their existing partners and identify new opportunities to expand and grow the relationships. Ensure successful onboarding and customer success.

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10

SmartKarrot

OCTOBER 6, 2022

An Account Manager is a professional responsible for building and maintaining healthy client relationships. To ensure that the customers are satisfied To improve customer retention. Their job role requires them to oversee the entire customer life cycle and ensure they are satisfied with the products or services offered.

Account Management 10

Account Management Management Negotiation Stakeholders 10

SmartKarrot

JUNE 10, 2022

As a VP of Customer Success, you will be responsible for driving success outcomes across the entire customer journey; including implementation, support, operations, and renewals. Sets the strategy and prioritizes Objectives and Key Results, while leading the Customer Success teams.

Customer Success 3

Customer Success Customer Life Cycle Onboarding Client Relationships 3

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Her diverse yet unique skills include customer life cycle optimization from pre-sales. Rachel has held numerous positions, including Director of Customer Success at Doodle.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21