SmartKarrot

SEPTEMBER 9, 2021

Role: Global Director, Customer Success Location: Remote, London, England, United Kingdom Organization: MessageBird As a Global Director of Customer Success, you will define the vision, values, and KPIs to achieve customer success in alignment with the sales strategy.

Customer Success 18

Customer Success Logistics Onboarding Stakeholders 18

SmartKarrot

FEBRUARY 4, 2021

Role: Director of Customer Success Location: Remote, New York, NY, US Organization: Urbint As a Director of Customer Success, you will own the ultimate success of Urbint’s customer base; this includes seamless customer onboarding, project success, retention, and renewal.

Customer Success 10

Customer Success Logistics Customer Life Cycle Onboarding 10

Zendesk

APRIL 1, 2022

The band members face the audience, delivering an experience that creates loyal fans—similar to how your customer success managers (CSMs) work with your customers one-on-one. But the band also depends on a crew to handle sound, lighting, and logistics to ensure their performance is unforgettable. Workflow optimization.

Customer Success 97

Customer Success Logistics Onboarding CRM 97

SmartKarrot

OCTOBER 1, 2022

Role: VP of Customer Success Location: Remote, Boston, MA, US Organization: Eleanor Health As a VP of Customer Success, you will lead, mentor and motivate a team of customer success professionals. Understand and capture your customers’ challenges and objectives, and position potential solutions.

Customer Success 3

Customer Success Logistics Client Onboarding Onboarding 3

SmartKarrot

NOVEMBER 23, 2022

You will drive the Customer Success strategy and mentor the team on the best ways to support the clients from pricing to invoice and everything in between. Partner with Sales, Account Management, Customer Success, and AI Services to ensure clients are set up for success in the short and long term.

Customer Success 19

Customer Success Logistics Onboarding Profitability 19

Showpad

MARCH 4, 2020

Not only would Showpad be the source of all SKO information, from logistical details to high-level messaging, it would act as the official event app. The company built out pre-work for the event in addition to custom content and training featuring applicable exercises related to real-life accounts ?— Kicking Things Off.

Sales 72

Sales Logistics Stakeholders Decision-making 72

SmartKarrot

MAY 28, 2021

Role: Customer Success Director Location: Home, KS, US Organization: Acoustic As a Customer Success Director, you will develop account strategies in accordance with overall Acoustic GTM motions and customer business objectives. Partner with Sales Directors to develop a plan for customer success and expansion.

Customer Success 10

Customer Success Logistics Customer Experience Account Strategy 10