article thumbnail

How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Aramex is a leading global provider of comprehensive logistics and transportation solutions, headquartered in Dubai and listed on the Dubai Financial Market. Aramex services include international and domestic express delivery, freight forwarding, integrated logistics and supply chain management, and e-commerce solutions.

article thumbnail

What a User-Friendly Tool for Strategy Execution Looks Like (And Why Your Organization Needs One)

AchieveIt

From seamless onboarding to fostering collaboration across teams, the right tool becomes the cornerstone of effective strategy execution. A quick and simple onboarding process A seamless onboarding process for a strategic planning and execution tool is more than a convenience.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Everything You Need to Know About the Change Management Process 

AchieveIt

You will develop support from your teams and stakeholders, who will be the foundation for your success. Stakeholders must understand the business and feel involved in the process so they know what they need to facilitate future change. Present the proposed changes to your stakeholders after researching their interests.

article thumbnail

Sep 09 – Customer Success Jobs

SmartKarrot

Owning the complete customer lifecycle of onboarding, adoption, and expansion. Responsible for the onboarding and channel configuration for the full customer base. Drive product adoption and customer education during the onboarding stage as well as throughout the customer lifecycle.

article thumbnail

How BrewDog Successfully Delivered a Customer-Centric Approach During Uncertain Times

Freshworks

For instance, BrewDog decided to move to a new 3PL (third-party logistics) just before Black Friday, one of the busiest times for e-commerce. BrewDog used video calls for face-to-face onboarding, training, and buddy systems to support employees. Tasks are accelerated, so there’s no time to chase their tails.

article thumbnail

Feb 04 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Remote, New York, NY, US Organization: Urbint As a Director of Customer Success, you will own the ultimate success of Urbint’s customer base; this includes seamless customer onboarding, project success, retention, and renewal. Identify, recruit, and onboard high potential partners.

article thumbnail

How customer success operations improves customer service

Zendesk

But the band also depends on a crew to handle sound, lighting, and logistics to ensure their performance is unforgettable. Avoid the growing pains by creating a customer success operations team to handle the logistics of support. Say two CSMs call two new customers as a part of the onboarding process. Addressing employment gaps.