3 ways B2Cs can improve their CX by proactively supporting consumers throughout their journey
Zendesk
FEBRUARY 8, 2021
As a result, every customer interaction is a moment that can make or break your business. And every opportunity to help your customers is imperative, whether it’s helping them make a purchase or refunding a product. Source: Modsy website. Offer transparent real-time order tracking for customers and agents alike.
52 
Let's personalize your content