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The 5 Most-Needed Qualities for Leadership in Healthcare

CMOE

In addition to patient care, healthcare leaders have bottom-line finances to think about. Healthcare leaders must comply with laws and regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), to safeguard patient health information. Healthcare insurance plans. Prioritize tasks.

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Ethics of AI in CX

Zendesk

But as we know, “With great power comes great responsibility”—businesses and individuals must commit to prioritizing the ethics of AI in CX to create a safe and positive experience for all. Whether at a national or organizational level, prioritizing AI ethics can help ensure the safety of businesses and individuals.