Remove Cybersecurity Remove Finance Remove Insurance Remove Profitability
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The 5 Most-Needed Qualities for Leadership in Healthcare

CMOE

In addition to patient care, healthcare leaders have bottom-line finances to think about. Healthcare leaders must comply with laws and regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), to safeguard patient health information. Healthcare insurance plans. Patient safety and privacy.

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Ethics of AI in CX

Zendesk

Research any AI technology before you use it to ensure it provides sufficient cybersecurity measures (depending on where you operate). Health Insurance Portability and Accountability Act (HIPAA) : HIPAA is a federal law designed to prevent sensitive health information from being shared without a patient’s consent.

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What’s the craziest thing you’ve ever done to make a sale?

Nutshell

Many, many years ago when I first started out in the life insurance business, unconventional ways of doing business were much more accepted and often encouraged, especially when it came to making a sale. Actually, I tested it for myself by spilling coffee on myself in the next sales calls and watched as my profits skyrocketed.