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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

By hiring an expert to lead the customer experience efforts, Cisco is now on the right path to innovate and improve customer life cycle with technology. The first thing to do is create an exemplary plan with a visionary leadership that will channelise teams to focus on customers. This means anticipate and plan for customer needs.

article thumbnail

7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

By hiring an expert to lead the customer experience efforts, Cisco is now on the right path to innovate and improve customer life cycle with technology. The first thing to do is create an exemplary plan with a visionary leadership that will channelise teams to focus on customers. This means anticipate and plan for customer needs.