7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?
SmartKarrot
APRIL 21, 2022
By hiring an expert to lead the customer experience efforts, Cisco is now on the right path to innovate and improve customer life cycle with technology. The CCO role leads to increased profit, higher revenue, reduced costs, and customer retention. The focus of Cisco is now on improving customer experience at every touchpoint.
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