7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?
SmartKarrot
APRIL 21, 2022
Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. By hiring an expert to lead the customer experience efforts, Cisco is now on the right path to innovate and improve customer life cycle with technology. It needs more than simple customer service. The roles and responsibilities include-.
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