7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?
SmartKarrot
APRIL 21, 2022
The first thing to do is create an exemplary plan with a visionary leadership that will channelise teams to focus on customers. The CCO role leads to increased profit, higher revenue, reduced costs, and customer retention. This means anticipate and plan for customer needs. The leader adapts the company with the customer in mind.
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