Red Star Kim

NOVEMBER 2, 2022

I facilitated an inhouse change management workshop for a law firm recently. Consider the change process from the individual’s (emotional) and organisation’s (rational) perspectives and consider the behaviour changes required. Plan the change process carefully – including stakeholder communication at every stage.

Communication 130

Communication Management Stakeholders Emotional Intelligence 130

Arpedio

JANUARY 5, 2024

Effective relationship management in sales is not just about making connections; it’s about building and maintaining long-term partnerships that benefit both parties. EI involves self-awareness, empathy, and the ability to regulate one’s emotions, which are key in navigating complex client interactions.

Management 52

Management Emotional Intelligence Client Relationships Sales 52

Arpedio

OCTOBER 17, 2023

Effective recruitment strategies may include: Behavioral interviews: Conduct in-depth interviews to assess a candidate’s problem-solving skills, emotional intelligence, and their ability to handle challenging client situations. Implement technology and tools Leverage technology and tools that facilitate account management.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

SmartKarrot

FEBRUARY 10, 2023

Role: VP of Customer Success Location: Shakopee, MN, United States Organization: Entrust As a VP of Customer Success you’ll determine, persuade, and coordinate stakeholders on customer priorities. Gain a thorough awareness of the objectives, priorities, and decision-making procedures of the customers.

Customer Success 19

Customer Success Emotional Intelligence Stakeholders Facilitation 19

PandaDoc

APRIL 24, 2023

It’s the right question to ask, but to answer it, it makes sense to first discuss the definition of sales enablement. A successful leader also has excellent people skills and emotional intelligence, meaning they know how to get the best out of their sales teams. What is a sales enablement strategy?

Sales 52

Sales e-Learning Onboarding Software 52

Red Star Kim

OCTOBER 18, 2022

principles (collaboration, transparency, meritocracy, purpose, community and autonomy) where authority is distributed and decisions are made on the basis of knowledge rather than formal position in organizational hierarchy. Distribute responsibility, decision-making and control (and voluntary leadership). Ask questions.

Organization 130

Organization Innovation Leadership Management 130