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New Leadership Development Programme from the Managing Partners’ Forum – Consensus through Collaboration

Red Star Kim

There are four core modules and two optional modules: Core Modules Components Facilitator Emotional Intelligence – The skills that matter most for effective leadership Use EQ to lead, engage and succeed as quickly and as powerfully as possible Addresses self-awareness, emotional regulation, adaptability and persuasive communication EQ-I 2.0

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Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)

Red Star Kim

We spent some time on mission and value statements (looking at examples from other private client teams) – and how they are formed through analysis and discussion with stakeholders. An important assessment that I use a lot is for Emotional Intelligence (EQ). One delegate’s firm had recently merged and integration was a priority.

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Coaching and Consulting skills – Limiting beliefs, approaches to helping and marketing consultancy

Red Star Kim

To better influence senior stakeholders and also support junior levels coming through How are M&BD roles changing? What do fee-earners expect from M&BD? Video) (kimtasso.com) Ask WHY questions Always prioritise 5:1 appreciation versus criticism!

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20 insights on change management processes and communication

Red Star Kim

I facilitated an inhouse change management workshop for a law firm recently. Consider the change process from the individual’s (emotional) and organisation’s (rational) perspectives and consider the behaviour changes required. Plan the change process carefully – including stakeholder communication at every stage.

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Mastering Relationship Management in Sales

Arpedio

The Role of Emotional Intelligence in Sales Relationships Emotional Intelligence (EI) is crucial in sales, acting as a bridge between understanding customer needs and responding to them effectively. The Art of Active Listening in Sales Active listening is a fundamental skill in sales that goes beyond hearing words.

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Book review: The Management Shift – How to harness the power of people and transform your organization for sustainable success by Vlatka Hlupic

Red Star Kim

The new leadership approach is about interacting through informal networks, experimentation, learning, facilitating, coaching and enabling. “In The case studies include: US management consultancy – facilitating strategy for growth. , Saatchi & Saatchi, Timberland as well as a US management consultancy.

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How to build a winning account management team

Arpedio

Effective recruitment strategies may include: Behavioral interviews: Conduct in-depth interviews to assess a candidate’s problem-solving skills, emotional intelligence, and their ability to handle challenging client situations. Implement technology and tools Leverage technology and tools that facilitate account management.