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How to lead hybrid and virtual teams successfully

MDI Training

For many leaders and their teams, the form of leadership and cooperation has shifted to the virtual space due to home offices. Ensure that there is a facilitator for each meeting who ensures adherence to the key principles of effective meetings. The Future of Workplace Learning – Digitization Boost. Practical Tips.

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Top 30 Customer Service Experts to Follow in 2022

SmartKarrot

Blake Morgan is an author, keynote speaker, and customer experience futurist with experience in customer experience leadership services. Through her ‘The Modern Customer’ Podcast, Morgan aims to provide detailed insights about customer-focused digital transformation. Bob Thompson. Carla Johnson. Des Traynor. Evan Shumeyko.