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What is customer satisfaction score? (+ how to measure CSAT)

Zendesk

According to The State of Digital Customer Experience , CSAT is the top metric companies use to measure digital CX improvement. You can send CSAT surveys to your customers at any point during their journey, but the three most common touchpoints are: after a support interaction, after a purchase, and after onboarding. Here’s why.

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Top 20 SaaS Companies in Brazil

SmartKarrot

Ambar is a Brazilian SaaS company that offers digital solutions to companies operating in the construction industry. The company has several products offering digital solutions. The platform is intended for use in the industries of e-commerce, consumer goods, education, real estate, and insurance and finance. Founded in: 2017.