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How to Navigate the New Normal: Anticipate.

Blue Canyon Partners

How will the ecosystem (competitors, channels, partners, digital) evolve? Work-on-the-Edge: The work-from-home trend is obvious – decentralize the office workforce to a distributed, safer, healthier environment. Remote work capabilities reach well beyond the traditional home office paradigm.

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How to Navigate the New Normal: Anticipate.

Blue Canyon Partners

How will the ecosystem (competitors, channels, partners, digital) evolve? Work-on-the-Edge: The work-from-home trend is obvious – decentralize the office workforce to a distributed, safer, healthier environment. Remote work capabilities reach well beyond the traditional home office paradigm.

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Startups podcast: 4 startups on how they’re solving for a post-pandemic world

Zendesk

We believe that you can get the same treatment face to face versus digitally,” says Peterson. To keep the cost of eyewear down, Zenni invested heavily in their own manufacturing infrastructure instead of relying on suppliers. Further, with the transition to remote work, more companies are hiring for remote positions.

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The Importance of Customer Service in the Travel Industries post-COVID-19

Freshworks

We predict that businesses with robust customer experience (CX) software systems in place will be better placed to successfully survive the next few tumultuous months and years. But at the beginning of the pandemic, the system simplified their speedy transition to remote working.