Red Star Kim

MAY 22, 2023

Clients also ask if there are any books to supplement people’s conversational skills learning – or for those who want a deeper dive into the topic. So here is Conversation skills book review 3: Conversational intelligence – How great leaders build trust and get extraordinary results by Judith E Glaser.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

Red Star Kim

SEPTEMBER 5, 2023

The 2019 second edition of this book (subtitled “How to apply neuroscience and psychology for improved learning and training” ) provides fascinating insight and practical ideas to incorporate neuroscience into learning and development initiatives. Book review: Neuroscience for learning and development by Stella Collins.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Red Star Kim

NOVEMBER 2, 2022

I facilitated an inhouse change management workshop for a law firm recently. We also observed that a lot of change was achieved during Covid as learning anxiety was outweighed by survival anxiety and everyone was in the same boat so there was persuasive “social proof” to change. Change communications. Resistance is inevitable.

Communication 130

Communication Management Stakeholders Emotional Intelligence 130