Red Star Kim

NOVEMBER 2, 2022

I facilitated an inhouse change management workshop for a law firm recently. We also observed that a lot of change was achieved during Covid as learning anxiety was outweighed by survival anxiety and everyone was in the same boat so there was persuasive “social proof” to change. Change communications. Resistance is inevitable.

Communication 130

Communication Management Stakeholders Emotional Intelligence 130

Red Star Kim

MAY 22, 2023

Clients also ask if there are any books to supplement people’s conversational skills learning – or for those who want a deeper dive into the topic. So here is Conversation skills book review 3: Conversational intelligence – How great leaders build trust and get extraordinary results by Judith E Glaser.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

PandaDoc

APRIL 24, 2023

A successful leader also has excellent people skills and emotional intelligence, meaning they know how to get the best out of their sales teams. Begin training from your first onboarding sessions, and seek to create sales training that gets reps excited with collaborative learning. It’s their job to head up your approach.

Sales 52

Sales e-Learning Onboarding Software 52

Red Star Kim

SEPTEMBER 5, 2023

The 2019 second edition of this book (subtitled “How to apply neuroscience and psychology for improved learning and training” ) provides fascinating insight and practical ideas to incorporate neuroscience into learning and development initiatives. Book review: Neuroscience for learning and development by Stella Collins.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Account Management Skills

MAY 25, 2021

So prior to that we specialised in websites specifically, with a specialism in e-commerce. And I moved on to a couple of different roles, retail, e-commerce, sort of background, and between then in the time of going, well, it’s now like, I need to specialise in something or what’s next for yourself, really.

Account Management 52

Account Management Management Digital Transformation Digitalization 52