Customer Think
JUNE 11, 2023
If you haven’t already heard, AI is the key to winning customer loyalty today! At least that’s my opinion; let me know what you think in the comments. As the digital revolution transforms our business landscape, customers are demanding ever more from their interactions with companies.
SmartKarrot
JUNE 11, 2023
Whether you are from a hi-tech industry or not, project management is the fundamental building block to any company’s operation. The goal of organized project management is to execute the project in the most efficient way through the right use of resources, delegation, communication, and prioritization. Jira, a popular software for project management, has been around for a long time.
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Customer Think
JUNE 11, 2023
We all think we can just intuitively create great customer experiences when designing website and app journeys. But even the biggest Pros say that 80% of what they launch does not work out the way they thought. Customers behave differently from what they imagined.
Customer Think
JUNE 11, 2023
Two articles over this past Memorial Day Weekend emphasized how it’s essential to improve customer experience (CX) and employee experience (EX) by walking in your employees’ or employees’ shoes.
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
Customer Think
JUNE 11, 2023
Customer experience programs are at the forefront of business strategies today. With the customer providing a company its edge over competitors, any business that wants to last long must prioritize customer satisfaction, loyalty and experience.
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