Account Manager Tips

SEPTEMBER 15, 2023

Trapped in reactive account management? Get tips to be proactive and transform client relationships, unlock sales opportunities and gain strategic partner status.

Account Management 113

Account Management Client Relationships Management Sales 113

Nutshell

SEPTEMBER 15, 2023

As technology has evolved over the years, so has the business world. In fact, business practices are often propelled by specific digital tools. For that reason, you may be looking to gather some of those tools together for your own company. The question, though, is this: Which tools should you use? There are a lot of business tools out there, but you don’t want to spend more on those tools than you have to.

Software 62

Software Software Manufacturing CRM 62

OnStrategyHQ

SEPTEMBER 15, 2023

Play Watch the video Q: How do you develop good team working agreements? A: 1. Clarify your team’s communication expectations and mediums. 2. Create a team charter! 3. Create a space for open dialogue and discussion. Great question! Here are a few of the best answers from our Strategy Collaborative Q&A Session! Establishing team norms as a standard item in the strategic planning process is a proactive step to ensure that the expectations for how your team operates and works together are not

Communication 59

Communication Strategic Thinking Organization Meetings 59

Insightly

SEPTEMBER 15, 2023

CRM configuration is an essential step in the process of implementing a customer relationship management (CRM) system for businesses. CRM systems serve as a critical tool for managing interactions and relationships with customers, helping businesses to maintain, grow, and improve their offerings. Understanding what CRM entails, its meaning, and why it is essential to modern businesses is crucial when setting up a well-functioning CRM system – so what is CRM exactly?

CRM 52

CRM Decision-making Software Software 52

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Envisio

SEPTEMBER 15, 2023

In March 2021, the American Rescue Plan Act (ARPA) was signed into law, representing a historic effort by the U.S. government to provide relief and support during the COVID-19 pandemic. $350 billion in funding for state and local governments was released—$130 billion of these numbers going to local governments specifically. These funds were released to help improve infrastructure and lend assistance to small businesses, hard-hit industries, and households following the negative economic impacts

Government 52

Government Internet Small Business Decision-making 52

Insightly

SEPTEMBER 15, 2023

CRM configuration is an essential step in the process of implementing a customer relationship management (CRM) system for businesses. CRM systems serve as a critical tool for managing interactions and relationships with customers, helping businesses to maintain, grow, and improve their offerings. Understanding what CRM entails, its meaning, and why it is essential to modern businesses is crucial when setting up a well-functioning CRM system – so what is CRM exactly?

CRM 52

CRM Decision-making Software Software 52

Zendesk

SEPTEMBER 15, 2023

Over the last year, the impact of AI on customer service has been massive. Many customer experience applications and workflows can be optimized with AI–but not all AI solutions are tailored to customer experience. What makes Zendesk AI different Zendesk AI is built for customer experience, part and parcel of our CX solution both overtly–in our bots and customer-facing applications–and under the hood, automating workflows to save time for agents and create more personalized customer experiences.

Investors 52

Investors Customer Experience Innovation Digitalization 52

Strategic Planning and Management Insights

SEPTEMBER 15, 2023

Discover the keys to successful CEO leadership with Will Robinson, CEO of Encapture. Learn how AI and innovation drive growth and empower teams.

Innovation 52

Innovation Leadership Marketing 52

Hubspot Sales

SEPTEMBER 15, 2023

As a small business owner, you toggle between marketing, sales, operations, and customer service daily — and sometimes within the same hour. To serve your customers without dropping the ball, you need a tool to help you track and manage all of your relationships. What you need is customer relationship management (CRM) software. If you think a CRM is an expensive tool only for large businesses, think again.

Small Business 97

Small Business CRM Software Software 97