Emotional Intelligence Future of Work Management Profitability 
SmartKarrot
JANUARY 5, 2022
His company Practical CSM Academy provides global customer success management consulting, training and certification services. His book “Practical Customer Success Management: A best practice framework for rapid generation of customer success” is a highly valuable resource for CS practitioners at all levels. Irit Eizips. Jeanne Bliss.
SalesGlobe
SEPTEMBER 13, 2023
Mark Donnolo But you did a class on On I in the future of work, which I thought was fantastic and you shared a lot of great ideas. And one of the big ideas I wanted to start with is looking at history to understand maybe what happens in the future. Yeah, maybe over long term, but that transition has to be managed.
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