Red Star Kim

NOVEMBER 8, 2022

The shift to remote working during lockdown drove the need to develop several new soft skills. Collaborate: build, manage and collaborate in the teams of the future. As you would expect, strategy, business transformation and change management feature high on the list.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

SmartKarrot

JANUARY 5, 2022

His company Practical CSM Academy provides global customer success management consulting, training and certification services. His book “Practical Customer Success Management: A best practice framework for rapid generation of customer success” is a highly valuable resource for CS practitioners at all levels. Irit Eizips. Bill Cushard.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

SalesGlobe

SEPTEMBER 13, 2023

Mark Donnolo But you did a class on On I in the future of work, which I thought was fantastic and you shared a lot of great ideas. And one of the big ideas I wanted to start with is looking at history to understand maybe what happens in the future. Yeah, maybe over long term, but that transition has to be managed.

Sales 52

Sales Decision-making Internet Emotional Intelligence 52