Emotional Intelligence Future of Work Interpersonal Skills Management 
Red Star Kim
NOVEMBER 8, 2022
The shift to remote working during lockdown drove the need to develop several new soft skills. In a June 2021 article on “ Reboot your human skills” for the Association of MBAs, Debra Stevens (author of Stand Out: 5 key skills to advance your career) highlighted: Engage: your social skills and the ability to connect authentically.
SmartKarrot
JANUARY 5, 2022
His company Practical CSM Academy provides global customer success management consulting, training and certification services. His book “Practical Customer Success Management: A best practice framework for rapid generation of customer success” is a highly valuable resource for CS practitioners at all levels. Irit Eizips. Nils Vinje.
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