article thumbnail

Coaching and Consulting skills – Limiting beliefs, approaches to helping and marketing consultancy

Red Star Kim

Some key insights from the session: Coaching and Consulting skills – Limiting beliefs, different approaches to helping and marketing consultancy. Manage limiting beliefs During the coaching module, there was much discussion about limiting beliefs or limiting assumptions. Delegate views and poll results are shown below.

article thumbnail

10 Top Interpersonal Skills That Employers Look For

CMOE

What are interpersonal skills? Interpersonal skills refer to interactions between people, especially those related to positive engagement with others, successful teamwork, and the ability to integrate into an organization. It typically takes a person with excellent interpersonal skills to create a cohesive team.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Soft skills revisited – with a leadership perspective

Red Star Kim

The shift to remote working during lockdown drove the need to develop several new soft skills. From my perspective, first and foremost of the new soft skills – with the reduction in non-verbal cues and the reduced influence of big personality and high status in the digital world – was the ability to create a powerful online presence.

article thumbnail

Selling challenges in professional services: Sales processes and skills

Red Star Kim

Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking. Processes and skills for managing opportunities and pipelines can be lacking. Time and capacity – Many fee-earners are stretched and compelled to manage large amounts of client work under heavy time pressures.

article thumbnail

Emotional Intelligence Skills Every Customer Success Manager Should Have

SmartKarrot

On that note, promoting strong customer success emotional intelligence might keep you from these concerning numbers. That won’t only enhance your skills as a Customer Success Manager but also build a deeper connection with your customers. EQ Skills a Customer Success Manager should have. Social Skills.

article thumbnail

Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

| Microsoft Dynamics 365 CRM Software | Infor CRM SLX (In 2014, Infor acquired Saleslogix from Sage) What is Intapp CRM? Another delegate suggested using monday.com | A new way of working to integrate all action lists and help avoid being overwhelmed by so many tasks. Sometimes marketing and sales system are not integrated.

CRM 130
article thumbnail

Book review – Can we start again? The patterns of NLP applied to business interactions by Daryll Scott

Red Star Kim

– Kim Tasso July 2012 Conversation skills book review 3: Conversational intelligence (kimtasso.com) May 2023 An introduction to presentation skills – Easy as ABC (Video) (kimtasso.com) March 2022 Non-Verbal Communication (NVC) – the basics (Video) (kimtasso.com) August 2021 Dealing with resistance to change (kimtasso.com) March 2021 Book review: (..)