Red Star Kim

NOVEMBER 8, 2022

So, it seemed appropriate to revisit the topic in the light of recent developments – the return to office working, the accelerating digital revolution, the escalating war for talent and the myriad other challenges facing the profession – all of which place huge demands on leaders. New soft skills for remote working.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Red Star Kim

FEBRUARY 15, 2024

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. You might draw on coaching and mentoring skills to help facilitate and vice versa.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Zendesk

APRIL 26, 2021

Working across channels. Communication skills. Remote work skills. Customer service software skills. While customers who self-serve can save agents a lot of time, good knowledge management enables agents to find the information they need, like updates to products or your return policy. Efficiency.

Interpersonal Skills 98

Interpersonal Skills Software Software Remote Working 98