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Soft skills revisited – with a leadership perspective

Red Star Kim

The shift to remote working during lockdown drove the need to develop several new soft skills. From my perspective, first and foremost of the new soft skills – with the reduction in non-verbal cues and the reduced influence of big personality and high status in the digital world – was the ability to create a powerful online presence.

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10 Top Interpersonal Skills That Employers Look For

CMOE

What are interpersonal skills? Interpersonal skills refer to interactions between people, especially those related to positive engagement with others, successful teamwork, and the ability to integrate into an organization. It typically takes a person with excellent interpersonal skills to create a cohesive team.

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Selling challenges in professional services: Sales processes and skills

Red Star Kim

Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking. Processes and skills for managing opportunities and pipelines can be lacking. Time and capacity – Many fee-earners are stretched and compelled to manage large amounts of client work under heavy time pressures.

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Book review – Can we start again? The patterns of NLP applied to business interactions by Daryll Scott

Red Star Kim

Active Listening (Video) (kimtasso.com) There’s analysis of the use of “ and” rather than “but ”, the idea of priming conversations and distortions, deletions and generalisations), influential speaking (framing and the Milton model, “agreement is influence, disagreement is resistance”, pre-frames, softening requests), negotiation (chunking), presentations (..)

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10 Sales Skills Every Salesperson Should Master

Chally

Whether you’re looking to advance your career or expand your team, we’ll explore this sales skill list that can elevate anyone to a successful salesperson. Find more for team leaders in our key habits of a successful sales manager. In fact, the skills used today to be a great salesperson go much deeper. Soft Skills and Traits.

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Exploring the Influence of AI on Leadership Roles – an experiment by a CEO

MDI Training

Implementing strategies AI can assist in project and resource management. While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotional intelligence required for effective coaching is a capability that AI has not yet fully achieved. What do we delegate?

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Sales Skill-Sets vs Sales Tool-Sets

SBI

Hard skills include such things as effective cold-calling, presentation skills, overcoming objections, skillful questioning, getting past the gate-keeper, negotiation skills, how to sell value, qualifying prospects, and closing techniques. Sales Skill-Sets. Management can’t rely on forecasts.