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What is employee experience? Guide for the future of work

Zendesk

Collectively, workers are calling BS on “the way it’s always been done” in favor of flexible work and healthier work-life boundaries. In the future of work, employees are your most important stakeholders. Do managers respect their employees’ personal time and PTO? For better or worse, people have to work.

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The Future of Work

The Center for Sales Strategy

While no one has enjoyed dealing with the fallout of the Covid-19 pandemic, it has certainly provided many of us with impetus to change how and where our associates do their work. But this is only the beginning.

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The future of work for IT teams is supporting hybrid workforces

Zendesk

This next adjustment to support both in- and out-of-office work at scale impacts how IT teams operate going forward, and ultimately the quality of service teams are able to deliver to employees. And the speed at which new technologies are coming isn’t likely to slow. Top IT priorities for the road ahead.

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Employee experience: internal help desks and the future of work

Zendesk

Key areas of focus include: tools to boost employee productivity (33%), helping internal departments manage requests (32%), and expanding live support for employees (31%). HR help desks are also managing more data overall. helping internal departments manage requests (68%). Most IHD buyers plan to ramp up investment this year.

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A New Age of Hybrid Leadership

Speaker: Renee Thomas and Alexis Barone, Wrike Team

On the other side of the coin, some teams still crave the social, in-person dynamic of work. Enter the new model of work, the hybrid schedule. It's time for project managers to gain a new understanding of what good leadership looks like in the future of work. What managers can do to enable their teams.

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System review: CogniClick for instant, personalised research reports using AI

Red Star Kim

It has the potential to transform client communications, fast-track the generation of research and thought leadership and fuel content management campaigns. Another valuable AI-powered tool for the MarTech armoury. So here’s a brief system review: CogniClick for instant, personalised research reports using AI.

Banking 130
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How AI will Impact the Future of Work & the C-Suite w/Peter J. Scott, former NASA Specialist Ep#107

Strategic Planning and Management Insights

Scott is an IT specialist and futurist who worked for NASA for over 30 years.