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Soft skills revisited – with a leadership perspective

Red Star Kim

The shift to remote working during lockdown drove the need to develop several new soft skills. Presenting yourself as personable, confident and authoritative on the small screen became de rigueur. Soft skills for current and future leaders. Its four categories were cognitive, digital, self-leadership and interpersonal.

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Top 50 Customer Success Influencers 2022

SmartKarrot

So, without further ado, here’s SmartKarrot’s Top 50 Customer Success Influencers for 2022 (presented in no particular order). Bill Cushard is the Executive Director & Global Head of the Future of Work and Customer Education Practices at Service Rocket. Lincoln Murphy. Bill Cushard. Chad Horenfeldt. Ashna Patel.