Help Scout

OCTOBER 30, 2018

At Help Scout, we have always prioritized in-house recruiting. While certainly many talented recruiters worked their way up through years of experience, it’s not the only pathway. The most essential tools in a recruiter’s toolbelt are emotional intelligence and great writing. Where do I sign up?! Cheers, Leah.

Remote Working 40

Remote Working Emotional Intelligence Prioritization Profitability 40

Zendesk

JUNE 3, 2021

When the COVID-19 pandemic hit, companies were forced to adapt by starting a remote-work experiment. But for some, this new way of working is here to stay. PwC’s Remote Work Survey found that 83 percent of businesses think working remotely has been successful for their organizations. It’s a win-win.

Remote Working 105

Remote Working Emotional Intelligence Meetings Software 105

Zendesk

APRIL 26, 2021

Remote work skills. Good customer service requires a mix of the right skills and customer service software that meets customers needs and sets support teams up for success. Multitasking, prioritizing, and managing your energy are important skills for working efficiently. Being comfortable working across channels.

Interpersonal Skills 98

Interpersonal Skills Software Software Remote Working 98