Hubspot Sales

MAY 7, 2024

You might achieve entrepreneurial competency through emotional resilience, self-awareness, or interpersonal skills. These skills are all entrepreneurial competencies. This skill helps you understand your core strengths and weaknesses. That means emotional resilience is ultimately “a learnable skill.” No worries.

Interpersonal Skills 87

Interpersonal Skills Decision-making eCommerce Prioritization 87

Zendesk

JUNE 30, 2022

Manage one-to-one customer engagements at different stages of the customer lifecycle. Rather than hiring a customer success representative who will report directly to the CEO, it helps to have someone to manage the vision and day-to-day operations with the know-how to guide that person toward a viable customer success strategy.

Customer Success 97

Customer Success Interpersonal Skills Leadership Investors 97

SmartKarrot

JANUARY 5, 2022

His company Practical CSM Academy provides global customer success management consulting, training and certification services. His book “Practical Customer Success Management: A best practice framework for rapid generation of customer success” is a highly valuable resource for CS practitioners at all levels. Irit Eizips. Nils Vinje.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23