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Remove 2000 Remove Co-Creation Remove CRM Remove Leadership
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How Marc Benioff’s Vision for Cloud-Based Service Lifted Up the Innovations of over 3,000 Entrepreneurs

PartnerTap

OCTOBER 19, 2021

From the moment he founded Salesforce, Marc Benioff believed that he was creating the future of CRM software. The Legacy CRM companies, like SAP and Oracle, didn’t want to switch from the on-premise software model that they had controlled for so long. CRM Software Without Software.

Innovation 52
Innovation Co-Creation Internet Software 52
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Artificial Intelligence and the Augmented SAM

Mercuri International

MAY 23, 2023

Using AI tools to crawl CRM systems and other customer data for predictive patterns. Fostering co-creation and innovation using AI. Even the developers of AI are often not 100% sure of the mechanics of their creations. Is senior leadership ready? Social listening. Predicting customer behavior. But there are risks.

Artificial Intelligence 52
Artificial Intelligence Value Proposition Account Management Co-Creation 52
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