Customer Think

JUNE 6, 2023

Organizations don’t think enough about the context in which a customer enters the experience. Most believe that every customer is the same. However, understanding the context in which your customer has your experience is critical to your customer strategy. Context is everywhere.

Customer Experience 52

Customer Experience Organization 52

ClearPoint Strategy

DECEMBER 10, 2021

Every organization must make a big strategy shift at some point or another to stay at the forefront of its industry. organization can receive. Here are the five key goals of the strategy, including some of the most successfully executed initiatives for each: Reinvigorate the customer experience. Origin Bank.

Organization 98

Organization Computers and Electronics Banking Government 98

Nutshell

JULY 22, 2020

The flywheel model was first introduced in 2001, but it’s recently experienced a rebirth in the business world and inspired professionals everywhere to re-evaluate the classic sales and marketing funnel. This approach to company growth is different than the one most organizations have been using for decades: the standard funnel.

Marketing 119

Marketing Co-Creation Customer Experience Advertising 119

Hubspot Sales

JULY 15, 2020

With these data points in mind, making your current customers feel valued can be an effective way to impact your bottom line. Consider ways you can continue to add value to your customer’s lives beyond your core offering. It’s important to note, you don’t have to limit yourself to one question on your customer experience survey.

B2B 132

B2B Sales Small Business Prioritization 132

SmartKarrot

FEBRUARY 4, 2022

The recent years have witnessed how SaaS products and companies have changed the way organizations operate online. Concur , a company specializing in travel and financial management makes it easier for businesses to plan, organize, and manage travel-related expenses. Founded in: 2001. Founded in: 2017. Founded in: 2006.

Cybersecurity 10

Cybersecurity Software Software Digitalization 10

Deep Insight

DECEMBER 1, 2022

Kainos may not be a household name but since it floated on the London Stock Exchange in 2015, it has been growing revenues organically by 20-30% a year. Some of our own clients at Deep-Insight are struggling to achieve any organic growth at the moment. In 2001, he took over as CEO. That’s 20-30% a year every year. Without fail.

Profitability 52

Profitability Procurement B2B Digital Transformation 52