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4 Companies Leading the Way in Customer Experience

Planview

What can we learn from the experiences they provide their customers? Lesson: Provide a consistent customer journey. Each touch point with the customer matters, whether it be early in the journey or towards the end. Customers value and appreciate a journey that is consistent and Apple is a brand that does this extremely well.

article thumbnail

4 Companies Leading the Way in Customer Experience

Planview

What can we learn from the experiences they provide their customers? Lesson: Provide a consistent customer journey. Each touch point with the customer matters, whether it be early in the journey or towards the end. Customers value and appreciate a journey that is consistent and Apple is a brand that does this extremely well.